Singapore · Human expertise. Intelligent transformation.
Workplace learning, SOPs & AI-enabled job redesign

Workplace consultancy in Singapore.
Better ways of working.

Improve workplace performance through structured on-the-job training (OJT), SOP development, internal trainer capability and AI-enabled job redesign. We help Singapore organisations connect learning with better ways of working.

Singaporean employees receiving tablet-supported on-the-job training at a workbench.
Understand. Learn. Improve.

Workplace learning & performance

Start with the real performance challenge—not an assumption that more training is the answer.

01

Performance diagnosis

Investigate capability gaps, workflow friction, management practices and organisational systems to identify the root causes of performance issues.

02

Learning intervention design

Create targeted workplace coaching, guided practice, job aids and learning resources tied to business objectives and measurable outcomes.

03

Structured on-the-job training

Build task analyses, training roadmaps, learning objectives, observation checklists and competency assessments that make knowledge transfer consistent.

04

A sustainable learning culture

Develop workplace learning champions, strengthen knowledge sharing and embed reflection and improvement into everyday operations.

Consistency at the point of work

SOPs & frontline capability

Make good practice easier to teach, repeat and sustain.

01

SOP development & standardisation

Document work instructions, process maps, quality standards and operational checklists to improve consistency and support onboarding.

02

Train the Trainer

Equip supervisors and experienced staff to prepare training, demonstrate tasks, facilitate learning, give feedback and assess competence.

03

Frontline competency frameworks

Define job-specific standards, skills matrices, learning pathways and assessment tools so expectations and skills gaps are clear.

04

Digital SOPs & AI-assisted learning

Turn static documents into accessible videos, microlearning and knowledge-support resources employees can use at the point of work.

AI-enabled workforce transformation

Redesign the work.
Develop the people.

AI adoption is a workforce change—not just a technology purchase. We help you identify suitable tasks, redesign roles and prepare people for higher-value work.

  • Job task analysis and workflow assessment
  • AI and automation opportunity identification
  • Job redesign and role restructuring
  • Competency mapping and skills-gap analysis
  • Reskilling and workforce development plans
  • Employee engagement and change management
  • Implementation support and performance evaluation
An integrated transformation framework

From diagnosis
to business impact.

A connected process that helps your team implement and sustain improvements.

01

Diagnose

Understand processes, capability gaps and the business outcomes that matter.

02

Standardise

Establish SOPs, work instructions and clear competency standards.

03

Design learning

Create OJT guides, resources and practical assessment tools.

04

Develop trainers

Build internal instructional, coaching and assessment skills.

05

Implement change

Support improved workflows, job redesign and responsible AI adoption.

06

Evaluate impact

Review proficiency, operational consistency, productivity and workplace performance.

Workplace learning & support pathways

Explore what may fit.
Plan with clarity.

We can help clarify project priorities and explore relevant pathways. Programme owners determine participation and funding eligibility.

Learning Enterprise Alliance (LEA)

Explore workplace learning opportunities within IAL’s learning-enterprise ecosystem. We can help clarify performance challenges and scope potential learning interventions, such as OJT and internal trainer development. Participation and project arrangements must be confirmed with the programme owner.

View official programme information
National Centre of Excellence for Workplace Learning (NACE)

Assess workplace learning readiness and prepare structured OJT, competency frameworks and trainer-development plans. Any supported engagement must follow the relevant NACE centre’s current processes and requirements.

View official programme information
Workforce Development Grant (Job Redesign+)

Explore whether a proposed workforce transformation project may fit WDG(JR+), including job redesign, capability building and relevant workforce technology. Funded consultancy follows programme rules, including pre-approved consultant requirements where applicable.

View official programme information

Important funding information

Funding is subject to prevailing eligibility criteria, programme requirements, project approval and availability. No grant approval is guaranteed.

Catailis does not claim government appointment or programme accreditation. Where formal appointment or approval is required, we undertake only activities we are authorised to provide or work with appropriately appointed partners. Confirm current arrangements with the programme owner before committing to a project.

Built around operational realities

For the workplaces
where work happens.

RetailFood & beverageHospitalityManufacturingLogisticsWarehousingService operationsFrontline teams

Our methodology draws on workplace learning and instructional design expertise, including the Graduate Diploma in Workplace Learning, DDDLP and adult learning qualifications.

Questions, answered

A little more clarity.

How is structured OJT different from informal on-the-job training?

Structured OJT defines the tasks, learning objectives, practice activities and competency checks. It gives workplace trainers a consistent guide and helps supervisors assess whether an employee can perform the work to the required standard.

Can workplace consultancy help with AI job redesign?

Yes. We examine tasks and workflows, identify appropriate AI opportunities, clarify redesigned responsibilities and plan the skills employees need. Human judgement and change management remain central to implementation.

Are LEA, NACE or WDG projects automatically funded?

No. Programme participation and funding depend on the relevant programme owner, eligibility criteria, authorised arrangements and project approval. Catailis does not guarantee grants or claim government appointment.

Make everyday work a source of lasting improvement.

Let’s identify the workplace challenge, the capabilities to build and the outcomes to pursue.

Discuss a workplace project
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